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2 min · no login · nothing stored

Is this a custom system, or another subscription?

Custom software wins when the process is the business. Off-the-shelf wins when the category is solved. Answer four questions about uniqueness, weekly tax, tool sprawl, and the cost of a wrong click.

Built for

Owners stacking SaaS, exporting CSVs, and wondering if a thin custom system would be cheaper than another seat.

You leave with

Build a narrow system, hybrid (buy commodity / build the messy middle), or keep off-the-shelf.

Setup

2 min · No account · Nothing stored

How to run itOpen
  1. 01

    Pick one workflow (quoting, onboarding, status, intake) — not 'the whole company.'

  2. 02

    Answer the four questions.

  3. 03

    If it says build, keep the first project to one team and one result you can feel in a month.

Do this well. Payroll, email, and accounting are almost never the first custom project.

tool · build-vs-buy

0/4
01How unique is the process?
02Weekly tax of workarounds (exports, retyping, six logins)
03How many tools sit in the middle of this workflow?
04Cost of a wrong click or missed handoff

Answer every line. The call appears here.

Want this on a live workflow?

This stays in your browser. A production agent writes to your CRM and waits for your click.

If you came from Google

Does 'build' mean rewrite everything?
No. It usually means one application that owns the messy middle and talks to tools you already trust.
What if we are a five-person shop?
Size is not the test. Weekly workaround hours and uniqueness are. Small teams often feel the tax first.

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